This Privacy Policy applies to all players who register and use the cb777com platform accessible at cb777com.bet. It describes how cb777com collects, processes, stores, and protects personal information in connection with account registration, gaming activity, financial transactions, and platform use generally. References to "cb777com", "we", "us", or "our" mean the cb777com platform and its operating entity. References to "you", "your", or "player" mean any individual with a registered account at cb777com.
Personal Data We Collect
cb777com collects personal data through several channels — directly when you register and use the platform, automatically through your device and browser, and from third parties where required for verification and fraud prevention. The following sections describe each category in detail.
1.1 Registration and Identity Data
When you create an account at cb777com, we collect the information you provide during the registration process. This includes:
- Full name — as it appears on your government-issued identity document
- Date of birth — to verify that you are at least 18 years of age
- Email address — used for account communications, security alerts, and (where opted in) promotional messages
- Mobile number — used for account verification, two-factor authentication, and (where opted in) SMS promotions
- CNIC number — collected at the KYC verification stage to confirm your identity as required by our compliance obligations
- Residential address — collected during verification, used to confirm identity and comply with applicable due diligence requirements
- CNIC document images — front and back scans or photographs submitted during KYC, stored securely and used solely for verification purposes
1.2 Financial and Payment Data
To process deposits and withdrawals at cb777com, we collect payment-related information. The specific data collected depends on the payment method you use:
| Payment Method | Data Collected | Purpose |
|---|---|---|
| Easypaisa / JazzCash | Mobile wallet number registered in your name | Process deposits and withdrawals |
| NayaPay / SadaPay | Digital wallet account identifier | Process deposits and withdrawals |
| IBFT Bank Transfer | Bank account number, IBAN, bank name | Process withdrawals; verify account ownership |
| Visa / Mastercard | Masked card number (last 4 digits), card type, expiry | Process deposits; full card details handled by payment processor only |
| All Methods | Transaction amounts, dates, reference numbers, transaction history | Account records, compliance, dispute resolution |
Important: cb777com does not store full card numbers or CVV codes at any point. Card data entered during payment is processed directly by our PCI-DSS compliant payment processor. cb777com receives only masked card identifiers for record-keeping purposes.
1.3 Technical and Behavioural Data
When you use the cb777com platform, certain technical data is automatically collected by our systems. This data is used to maintain platform security, detect fraud, improve performance, and ensure a consistent experience across devices:
- IP address — collected on login and transaction events for security monitoring and geographic access controls
- Device information — device type, operating system, screen resolution, and browser type, used for platform optimisation and fraud detection
- Session data — login timestamps, session duration, navigation patterns within the platform, and game activity logs
- Game history — records of all games played, bet amounts, results, and win/loss history, maintained for account integrity, dispute resolution, and responsible gaming monitoring
- Communications data — records of support tickets, live chat conversations, and email correspondence, retained for quality assurance and dispute resolution
- Cookie and tracking data — as described in Section 4 below
How cb777com Uses Your Personal Data
cb777com uses your personal data for specific, legitimate purposes directly connected to operating the platform and serving Pakistani players. We do not use data for purposes beyond those described here without obtaining your consent first.
The primary purposes for which cb777com processes your personal data are:
- Account creation and management: Your registration data is used to create and maintain your cb777com account, verify your identity, and manage your account settings and preferences.
- Processing transactions: Financial data is used exclusively to process deposits and withdrawals through your chosen Pakistani payment methods. Transaction records are retained for accounting and regulatory compliance purposes.
- KYC and fraud prevention: Identity documents and payment method details are used to verify your identity, confirm payment method ownership, and detect fraudulent or suspicious activity that could harm the security of the platform or the funds of legitimate players.
- Responsible gaming: Your game history, session data, and betting patterns are monitored by cb777com's responsible gaming systems to identify indicators of problem gambling behaviour. Where such indicators are detected, cb777com may proactively contact you to offer information about responsible gaming tools and resources.
- Customer support: Your account data, transaction history, and communications records are used by our support team to investigate and resolve queries, complaints, and disputes efficiently.
- Platform security: Technical data including IP addresses and device information is used to detect and prevent unauthorised account access, bot activity, and other security threats to the cb777com platform.
- Marketing communications (opt-in only): Where you have provided explicit consent, cb777com may use your email address and mobile number to send promotional offers, bonus notifications, new game announcements, and relevant platform updates. You can withdraw this consent at any time.
- Platform improvement: Anonymised and aggregated behavioural data is used to analyse platform usage patterns and improve the cb777com user experience for Pakistani players broadly.
We do not use profiling to make automated decisions that negatively affect you — for example, we do not use automated credit scoring or algorithmic risk ratings to restrict your account access. Account restrictions are always reviewed by a human member of the cb777com team before any action is taken.
Data Sharing and Third Parties
cb777com shares your personal data only in the limited circumstances described below. In all cases, data sharing is restricted to what is strictly necessary for the specific function, and all third-party recipients are contractually required to handle your data securely.
We never sell, rent, or provide your personal data to third parties for their marketing, advertising, or commercial purposes.
3.1 Payment Processors
To process deposits and withdrawals, cb777com shares relevant payment data with our payment processing partners. This includes your payment identifier (mobile wallet number, bank account details, or masked card details) and transaction amounts. Payment processors operate under their own privacy policies and are bound by their respective regulatory obligations.
3.2 KYC and Identity Verification Partners
Where required to complete identity verification, cb777com may share your identity documents and personal details with specialist KYC verification service providers. These partners verify the authenticity of submitted documents and confirm identity match. They are contractually prohibited from using your data for any purpose beyond completing the verification function for cb777com.
3.3 Game Software Providers
cb777com's game library includes titles provided by third-party software developers. To operate these games, anonymous session identifiers and bet/result data may be shared with game providers. Game providers do not receive your name, CNIC, contact details, or any personally identifying information — only the technical session data needed to run the game.
3.4 Legal and Regulatory Disclosure
cb777com may disclose personal data to law enforcement, regulatory bodies, or other authorities where we are legally required to do so, or where disclosure is necessary to protect the rights, safety, or property of cb777com, its players, or third parties. We will notify you of any such disclosure where legally permitted to do so.
Data Transfers: Some of cb777com's third-party service providers operate outside Pakistan. Where personal data is transferred internationally, cb777com ensures that appropriate contractual safeguards are in place to protect your data to the same standard as required under this Privacy Policy.
Cookies and Tracking Technologies
cb777com uses cookies and similar tracking technologies to operate the platform, maintain session security, and improve the player experience. A cookie is a small text file placed on your device when you visit a website. cb777com uses several types of cookies for different purposes:
| Cookie Type | Purpose | Required |
|---|---|---|
| Strictly Necessary | Maintain your logged-in session, remember security preferences, enable core platform functions including deposits and game loading | Yes — cannot be disabled |
| Performance | Collect anonymised data on how players use the platform — pages visited, errors encountered, loading times — used to improve cb777com's performance | Optional |
| Functionality | Remember your language preference, display settings, and favourite games to personalise your cb777com experience | Optional |
| Security | Detect and prevent fraudulent logins, bot activity, and suspicious account behaviour | Yes — cannot be disabled |
You can manage optional cookie preferences through your browser settings. Disabling optional cookies will not affect your ability to use the core cb777com platform, though some personalisation features may be limited. Disabling strictly necessary or security cookies may prevent you from logging into or using the platform correctly.
cb777com does not use third-party advertising cookies or cross-site tracking cookies that follow you across other websites. Our tracking technologies are limited to what is needed to run the cb777com platform securely and effectively for Pakistani players.
Data Security at cb777com
cb777com takes the security of your personal data seriously and employs a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. Security is built into the platform at every level — from the infrastructure that hosts the data to the processes followed by our team when handling player information.
Key security measures in place at cb777com include:
- 256-bit SSL/TLS encryption on all data transmitted between your device and the cb777com platform, including account access, payment processing, and KYC document uploads
- Encrypted data storage — sensitive data including CNIC details, passwords, and payment identifiers is stored in encrypted form. Passwords are never stored in plain text
- Access controls — internal access to player personal data is restricted to staff members who need it to perform their specific function. Access is logged and audited
- Two-factor authentication (2FA) — available to all players for an additional layer of login security, strongly recommended for all cb777com accounts
- Fraud monitoring systems — automated systems monitor login activity, transaction patterns, and account behaviour in real time to detect and flag potentially fraudulent or suspicious activity
- Regular security reviews — the cb777com platform and its data handling practices are subject to regular internal reviews to identify and address potential vulnerabilities
Your Role in Security: While cb777com maintains strong platform-side security, you also play an important part. Use a strong, unique password for your cb777com account. Do not share your login details with anyone. Enable two-factor authentication. Contact support immediately at support@cb777com.bet if you suspect your account has been accessed by someone else.
Your Data Rights
As a registered player at cb777com, you have the following rights in relation to your personal data. These rights are real and exercisable — not just statements in a policy document. To exercise any of these rights, contact us at support@cb777com.bet with your request and we will respond within a reasonable timeframe.
You have the right to request a copy of the personal data cb777com holds about you. We will provide this in a clear format within a reasonable period of your request.
If your personal data held by cb777com is inaccurate or incomplete, you have the right to request that we correct it. You can update basic account information directly in your account settings.
You may request deletion of your personal data. We will honour this where no legal obligation requires us to retain it. Note that transaction records may need to be retained for legal and compliance reasons even after account closure.
You may request that cb777com restrict the processing of your data in certain circumstances — for example, while a rectification request is being processed or while you contest the legality of processing.
You may request your personal data in a machine-readable format to transfer to another service. This applies to data you have provided directly to cb777com such as account registration information.
You can withdraw consent for marketing communications at any time via your account settings or by contacting support. Withdrawal takes effect immediately and has no impact on your account status at cb777com.
How to submit a data rights request: Email support@cb777com.bet with the subject line "Data Rights Request" and specify which right you wish to exercise. Include your registered email address and, where relevant, a description of the specific data concerned. cb777com will acknowledge your request within 48 hours and complete it within 30 days in most cases.
How Long We Keep Your Data
cb777com retains personal data only for as long as it is needed for the purpose for which it was collected, or as required by applicable legal and compliance obligations. The following retention periods apply as general guidelines:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal compliance and dispute resolution |
| KYC documents (CNIC, address proof) | Duration of account + 5 years after closure | Anti-money laundering compliance |
| Transaction and payment records | 7 years from transaction date | Financial record-keeping requirements |
| Game history and session logs | Duration of account + 2 years after closure | Dispute resolution and responsible gaming review |
| Support communications | 3 years from last communication | Quality assurance and dispute resolution |
| Marketing consent records | Duration of consent + 2 years | Evidence of consent for regulatory purposes |
| Technical/device/IP logs | 12 months from collection | Security monitoring and fraud detection |
After the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an individual player. Anonymised, aggregated data (which cannot identify you) may be retained indefinitely for statistical analysis and platform improvement purposes.
Contact, Updates and Policy Changes
8.1 How to Contact Us About Privacy
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to report a privacy concern, please contact the cb777com privacy team through the following channels:
- Email: support@cb777com.bet — subject line "Privacy Enquiry"
- Live Chat: Available 24/7 from within your cb777com account dashboard
- Response target: All privacy-related queries are acknowledged within 48 hours and resolved within 30 days
Our support team includes staff trained in data privacy matters who can assist Pakistani players with any questions about their personal information at cb777com in both English and Urdu.
8.2 Changes to This Privacy Policy
cb777com may update this Privacy Policy from time to time to reflect changes in our data practices, applicable legal requirements, or platform features. When material changes are made, cb777com will notify registered players via email or through a prominent notice on the platform before the changes take effect.
The updated Privacy Policy will always be available on this page with the revised date clearly indicated at the top of the document. Your continued use of cb777com after a policy update constitutes acceptance of the revised Privacy Policy. If you do not agree with a material change, you may close your account before the change takes effect.
8.3 Relationship to Other cb777com Policies
This Privacy Policy should be read alongside the cb777com Terms and Conditions and the Responsible Gaming Policy, which together form the complete framework governing your relationship with the cb777com platform. In the event of any conflict between this Privacy Policy and another cb777com document on a data-related matter, this Privacy Policy prevails.
This Privacy Policy was last updated in January 2025. The current version is always available at cb777com.bet/privacy-policy. Pakistani players are encouraged to review it periodically to stay informed of how their data is handled at cb777com.